PAMMS Childrens Ideas Portal
include an override function so assessors can add/amend/remove/agree/sign off actions without providers involvement should there be issues with how am action plan is being managed
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Customer Challenge
useful when poor provider IT literacy, when providers are not engaging in process, or when others managers take over a service midway through the process. will improve time management. |
This would be a really useful function. Currently I have had to email provider many times and visit branches. Many providers struggle with their IT. In addition they often add actions or comments that need editing or don't address the recommendations completely. Rather than being able to focus on the actions and outcomes and evidencing it its taken months just to get the correct and appropriate actions added correctly. Some providers are not aware of things such as SMART objectives and add actions that are un measurable or not time specific.
Hello,
We understand the request, and we will open this idea up for voting to understand the priority.
I logged 3 issues as once a few weeks ago but 2 yet to be reviewed.