We need to find a solution that allows for multiple assessments of the same location (using the same assessment template) to exist together. Until then, to stop another LA from creating a report for the same location, publishing it, which then 'overwrites' an existing assessment for a shared service in progress including stopping the action plan, can we have a notification when we download the assessment that an assessment is already underway by another LA for the same service so that officers can liaise more effectively?
Customer Challenge
Currently, when a service has received an assessment and they are working through an action plan, if another LA starts and publishes an assessment for the same location it overwrites the previously published report and action plan. |
Hi Guy,
We were discussing this with the developers and there is an existing message which appears if another assessment is created for a provider within a set amount of days. There is a parameter which you can set to flag this response which could be looked at?
Is this something you would like to discuss further?